Sufficient capacity is a basic condition for a hospital, to enable medical staff to provide responsible care on a daily basis. At the same time, all capacity comes with a price tag. Trends in health care require hospitals to make appropriate and efficient use of resources.
Making more capacity available than necessary may damage the hospital’s continuity. Too little capacity has a direct influence on the quality and safety of care, and patient satisfaction. Integral capacity management focuses on the optimal deployment of all capacities.
Why implement capacity management?
- Patients experience improved access to care and thus reduced wait times.
- Caregivers profit from a better workload balance, and face less ‘fire fighting’
- Managers gain insight in future demand, enabling them to better match demand and capacity
- Hospitals benefit from improved efficiency, thus reduced cost and better service quality.
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